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FAQ


We strive for efficiency and high customer satisfaction. Our automated systems will process your orders safely, quickly and accurately. There are store reviews at Shopper Approved and Reseller Ratings.


Are the items new?

Yes, unless explicitly stated, all items are manufacturer-provided, factory-sealed, and brand new. We do not sell open-box, B-stock, demo, used, refurbished or grey-market items as new. All items come with the full, new product warranties from the manufacturers.

 

Are the items in stock?

The stock counts on the product pages are updated at the end of every day. If the stock counts are low, please feel free to call to confirm.Credit card payments are only authorized at time of checkout. This authorization will be voided with any inability to fill an order.
 

Why is the shopping cart rejecting my credit card at checkout?

Common errors are a billing address or a CVV (security code) mismatch. For the billing address, please leave any company name out. If you have trouble, an alternative is to make payment through PayPal. Please know that we only take US-issued credit cards.

 

Why don't we show the prices for some Motorola & Evolis items?

Motorola and Evolis have placed restrictions on how our prices may be communicated. They do not allow us to show you our price until you take further action, such as placing the item in your shopping cart. Taking this step allows us to show you our price consistent with our goal of always offering you the lowest possible prices.

This won't require you to purchase the product. You can easily remove it from your cart if you decide not to buy it.

We apologize for the inconvenience.

 

Why are the prices for some American Microsystems, Brightsign, Datamax, Honeywell, Intermec and Zebra items high?

We have to abide by the Minimum Advertised Price requirements of the manufacturers.

Please email or call and we would be glad to provide the best prices.

  

Why don't we show the prices for some Intermec items?

Intermec has placed strict restrictions for some of their Mobile and RFID products. For these items, only MSRPs are allowed, and we are not allowed to display our price even if the item is in the shopping cart. Please email or call, and we will provide our price consistent with our goal of always offering you the best prices.

We apologize for the inconvenience.

  



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